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Privacy Policy

How stitchmycloth.in collects, uses and protects your information.

Last updated: July 21, 2026

This Privacy Policy explains how stitchmycloth.in ("we", "us", "our") — an online portal operated by UrbanFizz International Apparel LLP — collects, uses, shares and protects your personal data when you visit our website or contact us. We are committed to handling your information responsibly and in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information we collect

We collect only what we need to run the website and respond to you:

  • Enquiry details you provide through our forms — name, organisation, email, phone number, and the details of your requirement.
  • Website usage data collected automatically — your IP address, approximate location (city/country derived from the IP), pages viewed, referring website, browser and device type, and the date and time of your visit.
  • Cookies and analytics — we use Google Tag Manager and related analytics tools that may set cookies to understand how visitors use the site.

2. How we use your information

We use your information to:

  • Respond to your enquiries and provide quotes and customer support.
  • Process and deliver orders you place with us.
  • Understand website traffic and improve our content, pages and service.
  • Keep the website secure and prevent misuse.

We do not sell your personal data, and we do not use it to identify or track individuals beyond basic, aggregated website analytics.

3. Cookies

Cookies are small files stored on your device. We use them for analytics (via Google Tag Manager) to measure how the site is used. You can control or delete cookies through your browser settings; disabling them will not stop you from using the site.

4. Sharing your information

We keep your data confidential and share it only where necessary:

  • With our parent company, UrbanFizz International Apparel LLP, to fulfil your orders.
  • With trusted service providers (for example, our web host and analytics/IP-location services) strictly to operate the website.
  • Where required by law, or to protect our rights and safety.

5. Data retention

We keep enquiry details for as long as needed to serve you and for our legitimate business records. Website analytics logs are retained only for a limited period (typically up to 90 days) and then removed or anonymised.

6. Data security

Our website uses HTTPS encryption, and access to enquiry and analytics data is restricted. While no method of transmission over the internet is completely secure, we take reasonable measures to protect your information.

7. Your rights

Under the DPDP Act, you may request to access, correct, update or delete the personal data we hold about you, or withdraw consent, subject to legal and operational limits. To make a request, contact us using the details below and we will respond within a reasonable time.

8. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised "last updated" date.

10. Contact us

For any questions about this policy or your personal data, reach us at:

Contact Us